Shipping
While we aim to get your order to you as soon as possible please allow a few working days for us to get your order sent. We are all rural families so sending from our locations can add an extra day or two to delivery by the time your order is picked up from us and taken to town to send. Once your order is on its way please allow a few working days for it to arrive and extra if rural.
When selecting your delivery option please choose if you are rural ( have a RD number on your postal address ). If your address is rural but you have not chosen rural delivery you may be asked to top up the amount required for a rural ticket.
All order are sent using New Zealand post
Returns
For return queries please contact us at titreepointplaygroupnz@gmail.com
We do not take returns for change of mind
Please contact us with in 30 days if your order does not arrive or arrives faulty
Stock Levels
While we aim to keep our stock levels on our website accurate we do sell our products else where. We will do everything we can to make sure your order is fulfilled how ever if we can not fulfill your order you will be refunded.