Privacy Policy
TI Tree Point Playgroup
Last updated: 17 October 2026
- Introduction
Tea Tree Point Playgroup respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, titreepointplaygroup.co.nz, or purchase products through our website.
We handle personal information in accordance with the New Zealand Privacy Act 2020.
- Information We Collect
When you use our website or make a purchase, we may collect the following information:
- Your name.
- Your email address and phone number, if provided.
- Your billing and delivery address.
- Details of the products you purchase and your order history.
- Payment and transaction information, including payment status.
- Information you provide when contacting us.
Our website may also collect basic technical information, such as your IP address, browser type and information about how you use the website, depending on the website features and settings enabled.
- How We Use Your Information
We collect and use your personal information to:
- Process and manage orders.
- Arrange delivery or collection of purchased products.
- Process payments, refunds and order-related enquiries.
- Communicate with you about your purchases.
- Respond to questions or requests.
- Maintain website security and improve our website.
- Meet any applicable legal and financial record-keeping requirements.
We only use your information for appropriate purposes connected with our activities.
- Online Payments Through Stripe
Our website uses Stripe to process online payments securely.
When you make a purchase, your payment information is processed by Stripe in accordance with its own privacy policy and security practices. Depending on the payment method and checkout process, Stripe may collect information such as your card details, name, billing address, email address and transaction details.
We do not intend to collect or store your full payment card details on our own systems. We may receive transaction information, such as the payment status, amount and reference, to manage your order.
Stripe may process information outside New Zealand. For more information about how Stripe handles personal information, please visit the Stripe Privacy Centre.
- Sharing Your Information
We do not sell your personal information.
We may share relevant information with trusted third-party service providers where necessary to operate our website and fulfil your order. These may include:
- Stripe, for payment processing.
- Website hosting and e-commerce providers.
- Delivery or courier services, where applicable.
- Professional advisers or authorities where required or permitted by law.
We only share information where reasonably necessary for these purposes or where otherwise permitted or required by law.
- Cookies and Website Technology
Our website may use cookies or similar technologies to support website functionality, remember preferences, process purchases and understand website usage.
The cookies and information collected will depend on the website platform and any third-party tools or analytics services enabled.
You can manage cookies through your browser settings, although disabling some cookies may affect website functionality.
- Keeping Your Information Safe
We take reasonable steps to protect personal information against loss, unauthorised access, misuse, disclosure or alteration.
However, no online system can be guaranteed to be completely secure. We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including any applicable legal record-keeping requirements.
- Your Privacy Rights
Under New Zealand privacy law, you may have the right to request access to personal information we hold about you and ask us to correct information that is inaccurate.
To make a request or ask a question about your privacy, please contact us using the contact details below. We may need to verify your identity before responding.
- Third-Party Websites
Our website may contain links to third-party websites, including payment services. Those websites have their own privacy policies, and we are not responsible for their privacy practices.
- Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, activities or legal requirements. The latest version will be published on our website with the updated date.
- Contact Us
If you have any questions about this Privacy Policy or wish to request access to or correction of your personal information, please contact:
Ti Tree Point Playgroup
Website: titreepointplaygroup.co.nz
Email: titreepointplaygroupnz@gmail.com